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Chris Weber

Head of Customer Experience · Takeda

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Takeda

Chris Weber

Head of Customer Experience

Takeda

Chris Weber – Head of Customer Experience, Takeda US Oncology: With 12+ years of experience in the pharmaceutical and medical device industry, Chris started his career by developing cross-channel digital journeys and building integrated sales/marketing reports and evolved into developing innovative, patient-focused business strategies. Rooted in data-driven insights, Chris applies what he’s learned through his ZS consulting experience, working with clients like Amgen, Bayer, Pfizer, Biogen, AstraZeneca, and J&J to deliver omnichannel excellence and innovate solutions. Prior to joining Takeda, Chris worked at Sobi, a rare disease company, growing the Customer Experience Team and running digital strategy, execution, and reporting across several hematology and immunology brands. Chris holds a bachelor’s degree in economics and mathematics from Boston College

Chris Weber

Sessions

  1. Michael Bales

    Michael Bales

    10:50 AM – 11:35 AM

    ​​From pilot to scale: how life-science companies can achieve AI companywide adoption to support commercial activities

    • Hear how Life Science companies should approach compliant and sustainable AI adoption.
    • From AI pilots, to Centres of Excellence & strategic partnerships; discover what has delivered the most value to date.
    • Learn from commercial leaders on their strategic AI focus for 2024 and beyond, emphasizing AI-driven efficiency, personalization, digital innovations and the importance of ethical use in AI.

    • Michael Bales, Director, Strategy & Commercial Operations , Merck Canada

    • Alyssa Lefaivre Škopac, Head of Global Partnerships and Growth, Responsible AI Institute

    • Rahul Rani,, Commercial Capabilities Project Manager, GSK

    • Aletta Brandle, Team Lead, Omnichannel Excellence, Boehringer Ingelheim

    • Chris Weber, Head of Customer Experience , Takeda

    • Panel Discussion